Overview

Lucy Brazier OBE, Bonnie Low-Kramen and Lucy Chamberlain look back on 2026 and share what they expect 2027 to bring for Assistants.

Join us for an insightful event tailored specifically for Administrative Professionals, featuring workplace experts Lucy Brazier OBE, Lucy Chamberlain, and Bonnie Low-Kramen.

About this webinar

The three of us are back together to close the year. In March we set out a playbook for 2026. This session looks back at what actually happened, what we learned and what administrative professionals should prepare for in 2027.

Each of us will share our reflections on the year from where we sit: Lucy Brazier from the global assistant community and Executive Support, Bonnie from her training and consulting work with assistants and their leaders, and Lucy Chamberlain from the recruitment market and her conversations with employers and candidates.

We’ll talk honestly about how the role changed this year, including how assistants are using AI day to day, and where recognition and career paths moved forward or stood still. We’ll also revisit a few of our March predictions and own up to where we got it wrong.

In the second half we’ll look ahead to 2027, with a prediction, a skill worth investing in and a habit worth dropping from each of us. There will be time for your questions throughout, so please bring them along or send them in advance.

What you will learn

  • Understand the developments that shaped the administrative profession in 2026, from three different vantage points.
  • Hear which of our March predictions held up and what that tells us about where the role is heading.
  • Consider what executives and employers are likely to expect from assistants in 2027.
  • Identify the skills and priorities worth focusing on as you plan your own year ahead.

Who this session is for

EAs, PAs, Chiefs of Staff, office and operations managers and anyone in an administrative or business support role. Leaders who work closely with assistants, and HR professionals who hire or develop them, are very welcome too.

You will leave with three perspectives on the year just gone, a clearer view of where the profession is heading in 2027 and a few practical priorities to take into January.

Your Hosts

Lucy Brazier OBE

CEO, Marcham Publishing | Publisher of Executive Support Magazine | Bestselling Author of International Book Awards’ 2024 ‘Career Book of the Year’, The Modern-Day Assistant: Build Your Influence and Boost Your Potential | International Speaker | Conference Chair | Expert on the Administrative Sector

Interested in booking me to speak? Please email Germaine Knight gknight@executivesupportmedia.com

Bonnie Low-Kramen

American Bonnie Low-Kramen is a TEDx speaker, author, and a former celebrity assistant to Oscar winner Olympia Dukakis. She is a workplace expert who has walked in the shoes of the staff and has written about it in her books, Be the Ultimate Assistant and Staff Matters. Bonnie has trained assistants in 14 countries and at the Wharton School, the British Parliament, Microsoft, Starbucks, and Amazon. Her writing has appeared in Harvard Business Review, and her work was profiled in Forbes. Bonnie is on the Editorial Board and is a contributing writer for Executive Support Magazine.

Bonnie is known for her passionate commitment to transform the workplace for the humans of all colors and genders who populate it, especially women. In order to build an ultimate workplace for our future leaders and staff, she is speaking in business schools.

To contact Bonnie: bonnie@bonnielowkramen.com

Lucy Chamberlain PCC

Multi-award winning Global Speaker, International ICF Accredited Coach and Recruitment and Training Expert.

Trainer for Sony, Warner Brothers, Amazon, Playstation, Blackrock, Barclays, ICG, Wellington and more....

With a 20-year career tracking the industry’s leading recruitment companies, Lucy founded C&C Search and more recently C&C Academy to redefine and elevate client and candidates’ recruitment experience. Having trained, mentored and coached over 30,000 individuals Lucy set up the accredited and award winning training academy - C&C Academy. Coming through a challenging personal time as a single mum, Lucy set out to re-align her career to her purpose- driven perspective, building a multi-million-pound business that allows both her rapidly expanding team to fulfil their own career goals and those she trains to remove the blocks to their success.

Enquire about corporate workshops and keynotes delivered by Lucy, focused on communication, resilience and leadership: lucy@candcsearch.co.uk

For hiring support, speak to our specialist teams recruiting Chief of Staff, Executive Assistants, Business Support OR HR, Reward and Talent across permanent, interim and temporary roles:
lucy@candcsearch.co.uk