First Impressions Count: What Your Front of House Team Says About You

Your Front of House team is often the very first touchpoint a client, candidate or visitor has with your organisation. Within seconds, they’re forming an impression, not just of your workspace, but of your culture, professionalism and brand values. In fact, research shows it takes less than seven seconds to form a first impression, and those initial moments can have a lasting impact on business relationships.

A confident, polished and personable Front of House professional does more than greet guests - they represent you. They set the tone for every interaction that follows, balancing warmth with efficiency, professionalism with personality. Whether in person, over the phone or via email, your Front of House team can elevate the perception of your business before anyone steps into a meeting room.

At C&C Search, we’ve seen first-hand how transformative a great Receptionist or Front of House professional can be. They are the calm in the chaos, the friendly face that reassures clients and the organisational anchor that keeps everything running smoothly. They handle the unexpected with grace, communicate with confidence and uphold your brand’s standards every single day.

In many of London’s most prestigious offices, Front of House professionals are no longer viewed as purely administrative staff - they’re brand ambassadors. The best companies know that their reception area isn’t just a physical space; it’s a reflection of their culture. Investing in exceptional FOH talent sends a message: We care about every detail, including your first impression of us.

Whether you need a temporary Receptionist to keep things running seamlessly or you’re ready to hire your next permanent Front of House superstar, C&C Search has an incredible network of professionals who bring skill, energy, and polish to every role. Our candidates are handpicked for their communication, professionalism and ability to make every guest feel valued.

Get in touch with our team today to recruit your next Front of House superstar, email hello@candcsearch.co.uk​.