Mastering Difficult Conversations Without Losing Connection

Are hard conversations being avoided—and costing your business?

What This Will Deliver:

Frameworks and real-world tactics to navigate challenging discussions with clarity, empathy and purpose.

Key Takeaways:

• Conversation prep templates

• How to manage emotion and defensiveness

• When to challenge, when to listen, and how to follow up

Who Should Attend:

Leaders, HR, Admin Managers, Client-Facing Teams, Mentors.

Please share this with any colleagues, friends or family that may need this support. Lucy's aim is to be of service to as many people as possible!

Your Guide - Lucy Chamberlain

Multi-award winning Global Speaker, International ICF Accredited Coach and Recruitment and Training Expert.

Trainer for Sony, Warner Brothers, Amazon, Playstation, Blackrock, Barclays, ICG, Wellington and more!

With a 20-year career tracking the industry’s leading recruitment companies, Lucy founded C&C Search and more recently C&C Academy to redefine and elevate client and candidates’ recruitment experience. Having trained, mentored and coached over 30,000 individuals Lucy set up the accredited and award winning training academy - C&C Academy. Coming through a challenging personal time as a single mum, Lucy set out to re-align her career to her purpose- driven perspective, building a multi-million-pound business that allows both her rapidly expanding team to fulfil their own career goals and those she trains to remove the blocks to their success.